If you are out of high-speed data, that would explain the slowdown. You will be able to view the amount of high-speed data usage you are allotted for each pay cycle, how much you already used, and how much you have left. You can check your data usage by logging into your MetroPCS account online and checking your data usage or open the myMetro app on your phone. This usually occurs when you go over your data limit and have no more high-speed or 4G data available. You can Get Online, but the Data is Running Extremely Slow If you are still having problems accessing the internet on your device, click here to contact a customer support specialist at MetroPCS and report the problems. You can also try changing your network settings. It is recommended that your phone or PC should be updated to the newest software versions always. Check for software updates on your device.This is the most common fix that usually works when there are issues with accessing the internet. Power Cycle your device by shutting it down and then turning it back on again.First, make sure that MetroPCS even provides coverage in your area by locating the MetroPCS coverage map.If you can't connect to the internet or there is no data available for use on your device, you can try performing the following troubleshooting tips to fix the problem. The good news is there are ways that you can fix some more common issues by yourself, fast and easy, so you won't have to go through the hassle of reporting the problem. It can be extremely frustrating to not be able to connect to the internet with your service provider or if you are able to get online, but your device runs so slowly you can hardly do anything. Can't Connect to the Internet or No Data is Available This article contains all the information needed to report problems to MetroPCS, as well as how you may be able to fix the problem yourself with great troubleshooting tips.

If you want to know how to report an issue with your internet service to MetroPCS, read on.

Mymetro app not working